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Frequently Asked Questions

You'll get reliable home cleaning with consistent standards, from the first message to the finished results. We're known for trusted, professional cleaners across London and nearby boroughs, with over 8 years of professional cleaning services and 5500+ jobs completed locally. Our team arrives on time, listens to your priorities, and uses modern equipment so bathrooms, kitchens, and high-touch areas are properly handled. You'll also receive before-and-after photos so you can see the difference clearly. To match your comfort level, we can work around access needs in flats and houses, including key-safe entry. Eco rating: 97% of cleaning products and methods are eco-friendly and non-toxic, so it's a cleaner home without harsh residues. Rating: Rated 4.5 stars from 105+ verified reviews.

Yes. We only send fully vetted staff to your address. Clapham Cleaners uses fully insured, DBS-checked, and trained cleaners who follow strict hygiene and health & safety processes. That means you're not just hiring a cleaner - you're choosing a team that understands risk, safe working, and respectful behaviour in occupied homes. We also take care with equipment and chemicals, including eco detergents used in every job (so surfaces are cleaned effectively without unnecessary harshness). For extra reassurance, many customers review us through Google Business Profile and Trustpilot after completed cleans. If you need proof for landlords or building managers, we can provide documentation on request. Compliance: Following all UK hygiene and health & safety standards.

Our deep cleaning approach combines practical methods with the right equipment, rather than quick wipe-downs. We use specialist tools for detail areas like skirting edges, kitchen grease zones, shower heads, and behind-door hardware. For thorough results, we focus on contact points first, then move room-by-room in a logical sequence so nothing is missed. That includes methodical bathroom descaling, kitchen degreasing, and high-level dust removal where access allows. Photos taken before and after help you see the work clearly, especially if it's been a while since the last clean. We're also careful to use products that fit your household - Eco rating: 97% of cleaning products and methods are eco-friendly and non-toxic. Experience: Over 8 years of professional cleaning services.

Time varies mainly by property size, condition, and how much we're deep cleaning. A tidy studio will be quicker than a two-bedroom home with limescale, built-up kitchen grease, or heavy dust in corners. We'll confirm scope when you book so you're not surprised at the end. Typically, turnaround depends on access (parking, lift, entry arrangements), whether keys are provided, and whether the clean is standard or deep. If you need extra tasks like oven cleaning, carpet attention, or after builders cleaning, we can add them as agreed. You'll also receive clear updates if anything requires clarification on arrival. Track record: 5500+ cleaning jobs completed locally. Pricing is discussed up front so you can plan confidently.